Retention Management Approaches for Encouraging Satisfaction and Commitment to Retaining Employees

  • Riza Bahtiar Sulistyan STIE Widya Gama Lumajang
  • Emmy Ermawati STIE Widya Gama Lumajang
Keywords: retention management, employee kapuasan work, commitment, intention to leave organization


It needs a special attention from the company related to the employee's intention to leave the organization. The purpose of this study was to develop a conceptual model to demonstrate empirically how retention management can encourage job satisfaction and commitment that employees do not intend to leave the organization. A total of 36 accounts officer in Lumajang willing to become respondents. The approach used in the form of PLS. The results showed that the management of employee retention and satisfaction are directly able to reduce the employee's intention to leave the organization. Employee commitment has not been able to lower the employee's intention to leave the organization.


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